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  • Where does Doodles by Ange ship to?
    Shipping is currently available across Singapore islandwide.
  • What are the available mailing options and rates?
    Free normal mail: Your item will be delivered to your letterbox within 5 days of the purchase. Express delivery ($3): Enjoy next-day-delivery on orders confirmed before 12pm. For orders confirmed after 12pm, your item will be sent to your letterbox within 2 days of the purchase. Select your preferred shipping option at checkout. Available in Singapore only.
  • When can I expect to receive my item?
    If you've opted for free normal mail, you will receive your item via your letterbox within 5 days of the purchase. In a rush? Opt for express delivery ($3) to have your item sent to your letterbox within 1 to 2 days of the purchase. Enjoy next-day-delivery on orders confirmed before 12pm!
  • Can I track my package?
    Parcel tracking is currently unavailable. However, if you've opted for express delivery, we'll notify you once your item reaches your letterbox!
  • It's been five days and my mail has yet to arrive. What should I do?
    Kindly check your letterbox over the next two days. If your item has yet to arrive after two more days, please drop us a note via our contact us page, or send a direct message to @doodlesbyange on Instagram or TikTok.
  • How do I make a purchase?
    Simply browse, add to cart, and checkout! We also recommend you to sign up as a member if you'd like to save your shopping progress, wish list, history, and more.
  • What payment methods do you accept?
    You may pay via the PayNow QR code provided at the checkout page.
  • Can I cancel my order?
    Cancellation of orders is not allowed once an item has been checked out.
  • What can I do if the item I'm eyeing is out of stock?
    In the product page, click on the "notify when available" button, and you'll be notified via email once the product is back in stock! You may also drop @doodlesbyange a direct message on Instagram or TikTok, and we'll inform you when the item is back in stock.
  • I'm not satisfied with my purchase. Can I get an exchange or refund?
    Please drop us a note via Instagram, TikTok, or our contact us page with an image of the damaged item and a brief description. Please note that product exchanges are eligible for damaged products only.
  • I have further enquiries about a product. Who can I contact?
    You may reach out to us via our contact us page, or send a direct message to @doodlesbyange on Instagram or TikTok.
  • How do I create an account?
    Click on the "log in" button at the top right hand corner of the navigation bar, and you'll be led to a sign up page. Fill in the required fields to create your account.
  • What are the perks of creating an account?
    Save your cart progress, wish list, and purchase history. You may also look forward to special member-only benefits down the line!
  • Do I need to create an account to make a purchase?
    Account creation is optional. However, you are strongly encouraged to create an account to save your shopping history and enjoy special member benefits in the future!
  • I forgot my password. How do I retrieve it?
    On the login page, click on "Forgot password?" and follow the instructions to retrieve your account details.
  • What is Doodles by Ange?
    Doodles by Ange is a passion project started by two humble little human beings who, through the journey of a little heart, hope to tell relatable stories of our big and small experiences of life. We share simple comics on our Instagram and TikTok pages, and aspire to bring our characters to life through the trinkets available in our online store.
  • Where is Doodles by Ange located?
    We are based in sunny Singapore!
  • Is there a physical store where I can shop from?
    We do not have a physical store or pop-up at the moment. Stay tuned to @doodlesbyange on Instagram and TikTok for future announcements!
  • I am a manufacturer/fellow creator. How can we collaborate?
    If you're a manufacturer of craft products, we would love to explore opportunities to print with you! For fellow creators, let's collaborate on content, or even booth together! For queries on collaborations, please reach out to us via our contact us page, or on Instagram or TikTok at @doodlesbyange.

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